Everything you need to know about riding with us and more...
What do I need to rent a motorcycle ?
To rent one of our motorcycles you will need:
o Your passport
o A motorcycle driver’s license (no need for an international one)
o A deposit
o A credit card
How does insurance work ?
What forms of payment do you guys take ?
We accept a wide range of payment methods, some of them with a discount.
Do you really accept cryptocurrencies ?
Yeah, really. We accept the following cryptocurrencies:
ETH, XLM, DASH, POWR, KMD, ARK, IOTA, STRAT, VEN, EVN, REQ, ZEC, BTC
Can I store some of my stuff with you during my journey ?
Yes. We have storage space available in our office. Feel free to drop as much of your stuff as you wish with us. The lighter you travel, the more free you will be.
Do you offer guided tours ?
We are mainly a rental company, although we do offer guide services on request. All the routes featured on our page are self guided. Check back soon though, as we have related projects in the pipeline.
I think I deserve a discount.
We already have some great discounts set up for our bikes and apparel but we’re open to discussion.
Here are some arguments we’re willing to consider:
o You’re bringing friends
o You want a long-term rental
o You produce great content (Photography, video, text, drawing, etc.)
o You want to do some volunteering
o You want to map out a part of Colombia way off the beaten track for us.
What’s included with my rental ?
o A maintained motorcycle with a full tank and its respective accessories
o A NTC 4533 certified helmet of your choice
o Mandatory and premium insurance + roadside support
o Luggage storage
o Counseling on your itinerary.
o 15% discount on our apparel.
Since this is Locombia I can drive however I want right?
Wrong. Colombia is getting quite serious about traffic law and regulations recently.
Should you commit any infractions on the road, you will receive the state fines as well as our own for dealing with the situation, even after having left the country. Keep in mind that the bike is in your name for the duration of the rental. This means that if you decide not to comply with the sanctions, you will have a criminal record in Colombia with accrued interest on the fine and the possibility for your current and future travel visa to be revoked.
You wouldn’t want a bad surprise at the border on your next trip to South America, so don’t give Papaya.
What do you mean “don’t give papaya”?
It’s a typical Colombian expression which means don’t put yourself in an easily avoidable situation with disagreeable consequences, gringo.
Do you have any riding gear available?
We offer certified full face, open and modulable helmets with your rental.
We also have gloves, rain gear, straps, and GoPros available for rent for a one time fee.
We strongly recommend, as a bare minimum, to always ride with boots, jeans and a sturdy jacket.
Can you guys help me out with routes and places to see?
For sure, it's our job. We'll gladly give you some recommendations for routes and places if you're renting for a short term.
Do you do walk ins?
Absolutely, we love spontaneity! Whatever moment of your journey you are on, planned or unplanned, be sure that you can make it more thrilling with an Odyssey machine.
Keep in mind that we might be fully booked or that the ride you were checking out might not be available. Feel free to contact us via Whatsapp, Email, Facebook or here and we'll get back to you as quickly as possible.
What if I want to travel with my full backpack?
Great! Most of our motorcycles are fitted out with a luggage rack exactly for this purpose.
I want to take someone on the back of my rental.
You can take someone on the back for a 25% fee. Also please keep in mind that back rider is not covered by our premium insurance policy.
If the someone on the back is a special someone, ask us about our romantic getaways. Guaranteed success whether it's a soulmate or tinder date.
Can you guys drop the bike off at my accommodation ?
We can deliver the bike at your desired location around the Poblado area after paperwork and for a fee.
Can I book in advance?
Yes, and we recommend doing so to guarantee you get the motorcycle and gear you want. If you'd like to book in advance, we require the aforementionned documents as well as a deposit equaling 30% of the value of your reservation.
What motorcycle should I get?
It really depends on your itinerary, riding style and experience.
I ride a big cc bike back home...
We know that it can be hard downsizing your engine when you're used to something more powerful.
On the road
Is driving in Colombia dangerous ?
What about fines or traffic infractions ?
During the period of your rental, all the infractions and fines will be directly linked to your name and passport. We therefore advise you to pay them before leaving the country if you don't want to have trouble with Colombian customs and a fine with accrued interest.
What if I crash/damage on the bike ?
We’ve been backpacking for some time and know how these situations can get sketchy. Our highest priority is your safety, we are here to help you out, so talk to us.
In case of a light accident, we suggest giving us a call and we will assess the situation together. In case of something more serious, call Sura or us directly. They will show up as quickly as possible with mechanical and/or medical assistance as required. The full procedure and more is on the emergency paper you'll receive.
Damages will be deduced from, but are not limited to, your security deposit.
What if I breakdown?
Our bikes are purchased new and undergo frequent and thorough maintenance. However, shit happens. If you break down, you can call us to get our assessment of the situation, but you basically have two solutions: either you get it fixed by the local handyman (subject to reimbursement or not) or you give Sura a call and wait to be towed/repaired.
What’s the mileage limit?
Nada. Knock yourself out, as long as you stay in Colombia.
Where's the reserve/choke/etc. on this bike ?
Don’t worry, we’ll show the intricacies of the ride you chose before your departure
This Odyssey gig seems pretty sweet, are you guys looking for people?
If you’re in joining the team or expanding the brand, feel free to shoot us a text, we're always happy to meet awesome people.
What about gas and cleaning?
We deliver the bikes clean with a full tank and expect them returned in the same condition. Gasoline is readily and cheaply available everywhere in Colombia. A full tank of corriente for most of our bikes is about 20’000COP, ~7USD.
Lavaderos are also widely available accross the country and will clean your ride up for a bargain.
What if I’m late returning the motorcycle ?
We encourage you to be punctual although we will try to be as accommodating as possible. Let us know as soon as possible whether you will be returning the motorcycle outside of the agreed upon duration or opening hours. We do offer out of hours returns for a small fee. Should you fail to inform us about your situation and return it late, we will charge the extra days at full rate as well as a late return fee.
What's up with the weather?
You can ride Colombia year round, as there is always a place with an agreeable weather due to the country's extreme biodiversity. The sheer variety of climates is seriously ridiculous. There's a reason it's the world's second most biodiverse country.
The temperature is relatively stable by region, with the rainfall varying with the seasons. Being located right above the equator does not mean it's flip flop weather all over the place, as Colombia goes from snow to deserts.
Rain is not really an obstacle for long or short trips, as downpours never usually last long on the small scale and you can escape local microclimate within a day's drive on the large scale.Plus, you're a badass traveler anyways and with our full body rain gear you'll be a master of the elements. If you're not that badass, just pull over to sip a delicious coffee while the weather clears up.
We are based in Medellin, the City of Eternal Spring, and are fortunate to enjoy a great weather year-round in the cosy Valle de Aburra. The driest months in the Andean region are from December to March and June to August, the wettest May and October.
Bogota, although being a mere 240km away is quite a bit chillier in its damp, tropical highlands. Cross the Cordillera of the Andes and you'll arrive in the vast plains of the eastern Llanos.
Pass the Chicamocha canyon towards the north coast is hot year round, with Cartagena being very humid while the snow capped mountains over the Sierra Nevada tower over the arid desert of La Guajira.
The South is on average fresher but this is as far as a generalisation can go. It is home to a mind blowing density of different climates and landscapes. You can see a desert, a jungle, a paramo and a volcano within two days riding.
We don’t offer reimbursement due to weather conditions unless it is a cas de force majeur.
Why are you triggering my wanderlust this hard?
Are your bikes for sale? Do you do customs?
Whether you’re an expat or want to travel the continent for a longer while, we periodically have second hand motorcycles up for sale. If you'd like a brand new one, we can also arrange on demand
If you already have a motorcycle and want it fitted out for adventure or have to fix it post adventure, we can sort you out as well. Same goes for and apparel- we ship worldwide.